Rates and invoice

We want to spend as much time as possible with our patients. That is why we have entered into a partnership with Infomedics. This is a specialized company that takes care of the billing process for many healthcare providers such as dentists, orthodontists, physiotherapists, psychiatrists and veterinarians. You will receive the invoice for your treatment from Infomedics.

Billing via Infomedics

If your health insurer reimburses part of your bill, this will be clearly stated on the bill. You pay what remains to Infomedics. Do you have a question about the amount of the compensation on your account? Please contact your health insurer. Is there no compensation on the bill? Then pay everything to Infomedics and then check whether you can still submit the bill to your health insurer.

Pay quickly and easily with iDEAL

If we know your e-mail address and 06 number, you will receive your invoice from Infomedics by e-mail. Easy for you because you can pay directly via iDEAL.

If you prefer to receive your invoice by post, please inform the practice.

Your healthcare bill

Look at here your invoice highlighted!

On the Infomedics website (www.infomedics.nl) you can quickly and easily arrange many matters relating to the payment of your bill, for example:

• Check status of your payment

Go to www.infomedics.nl. You will find the bill checker directly at the top of the web page. Enter the description (series of numbers) on the invoice and check whether your invoice has been paid. If this is not the case, you can pay directly via iDEAL.

• Make payment arrangements

Infomedics has a payment term of 30 days. If you are unable to pay on time, you can request a deferment of payment free of charge. You can also make a payment arrangement at a cost. You will also find more information about the Infomedics Payment Plan online.

Questions about your invoice?

If you have a question, you can usually find the answer on the Infomedics website at Frequently Asked Questions.

Do you still have a question? Then call the Infomedics Service Desk on telephone number 036 – 20 31 900 (Monday to Friday from 9 a.m. to 5 p.m.).

What happens to your data?

In order to process invoices quickly and correctly, we share your data with Infomedics. Infomedics does everything it can to ensure maximum security of your data, and of course they comply with all applicable laws and regulations regarding privacy protection. Information about how Infomedics handles the protection of privacy-sensitive information can be found at www.infomedics.nl.

Payment terms Infomedics

On our behalf, Infomedics sends and collects invoices for the care you have received. Infomedics naturally complies with all (privacy) laws and regulations, both the rules that apply to us as a healthcare provider and the rules that apply to Infomedics by law.

What are the most important payment terms of your Infomedics bill?

• Infomedics may, if possible, declare your bill to your health insurer. You will always see any reimbursement on the bill.
• Infomedics expects you to pay the bill before the due date stated on the bill.
• If you have not paid the invoice before the due date, you are in default without further notice of default being required. Because you may have forgotten it, you will receive a reminder asking you to pay the bill within 15 days after you received it. If payment is not made within this set date, Infomedics will charge interest and collection costs.
• Infomedics may first deduct your payment from the collection costs, then from the interest charged and finally from the original amount of your account.
• Please note that if you file a complaint or register with another healthcare provider, your bill will still ultimately have to be paid. Your payment obligation cannot be suspended as a result.